Business Process Management
Ileads stands out as a rapidly expanding provider of Business Process Management (BPM) Services within the country.
As a homegrown entity, we exclusively cater to the domestic market, leveraging our specialisation in comprehending the unique needs of all clients.
Distinguished by an innovative and distinctive approach, Ileads, as a startup, sets itself apart from others in the dynamic business process management landscape. Our methodology is unique, offering a fresh perspective in a market characterised by constant change.
Contrary to being a conventional call centre, Ileads transcends traditional roles by delivering a comprehensive suite of business support services. Our commitment lies in enabling your business to thrive and operate seamlessly, freeing you from the complexities of AUXILIARY aspects.
Advantages of Partnering With Us
Technology Fallback
State of the art Infrastructure with PRI + MPLS availability + GSM Gateway + Fallbacks.
Customer Satisfaction
Checks & Balances mechanism in place to ensure quality deliverables.
Multi Domain Experience
E-Commerce Automobile Sales, Travel, Pharma, Education, NBFC, BFSI and more.
Work From Home Capability
Transition to WFH capability within stipulated time of 3 working days for 70% of business.
Internet Capability
Fiber lease line with upto 200 Mbps available for dedicated floor.(Tata + Airtel)
Management Capability
Experienced Staff - Inbound/Outbound/Chat/Backend
Hiring Capability
Seamless hiring of 50 people per week.
Geographical Outreach
Why ILeads?
Learn about the advantages of relocating your services to a tier II City, Dehradun, Uttarakhand.
End to End Business Process Services Organization
State of the art Infrastructure with top quality dedicated workspaces, ILeads gives you all the necessary support at the most affordable rates without any compromise on quality.
Lower Cost of Living: An attractive feature to many in the workforce, especially in the post Covid world.
Lower operating costs for clients, without compromising on quality.
Better connectivity & transport, lesser traffic and faster commutes.
Lower Attrition Rates: In a city known as the educational hub of the country, we provide top quality agents & management staff which is highly qualified.
(sq.ft.) Workspace Area
Uptime
Solutions
Cities