Business Process Management

iLeads stands out as a rapidly expanding provider of Business Process Management (BPM) Services within the country. As a homegrown entity, we exclusively cater to the domestic market, leveraging our specialisation in comprehending the unique needs of all clients. Distinguished by an innovative and distinctive approach, iLeads, as a startup, sets itself apart from others in the dynamic business process management landscape. Our methodology is unique, offering a fresh perspective in a market characterised by constant change. Contrary to being a conventional call centre, iLeads transcends traditional roles by delivering a comprehensive suite of business support services. Our commitment lies in enabling your business to thrive and operate seamlessly, freeing you from the complexities of AUXILIARY aspects.

We Deliver Process Excellence

Dedicated to excellence, we exceed expectations with personalized and innovative solutions for our clients' unique needs.

We Work 24/7

We operate around the clock to ensure that your business needs are met.
Anytime, anywhere.

Affordable Prices

Our competitively priced services maintain quality, accessible to businesses of all sizes and budgets.

What We Do

What We Do

The iLeads team is ready and available whenever our customers require any support services.

We provides all our business partners with flexible and customized plans, as per their requirements, to fit their business needs.

Inbound Customer Support

iLeads provide complete call support and customer care services through a highly trained inbound support team that consists of professional tele-callers, team leaders and managers.

Customer Verification

iLeads provides support services with verifying identities and filtering through documents to check if they are reliable or fraudulent in nature through KYC validation, and background checks, if needed.

Pre Sales

During this phase, iLeads provides comprehensive support to engage, identify, filter & schedule appointments with the most promising potential customers for specific services, supporting the core sales team

Seller Support

We support matchmaking of buyers and sellers through telecalling. We also assist with the buyer on boarding journey.

Our Company's Evolution

Discover the journey that has shaped us into the company we are today. Explore our proud history & evolution.

  1. Stay tuned for more!

  2. Added 10 new clients

    Opened offices in Gurgaon & Bangalore

    Acquired a 500-seater BPO in Gurgaon

  3. iLeads grows to 2000+ employees

    We Begin a new E-governance department

    iLeads add to new center

    E-satisfaction survey.

  4. ISO 27001:2019 Certification

    Expansion & growth, team size reaches 788 happy employees

    The Second Office has been added

  5. Expanded operations & grew to a strong team of 375

    Confederation of Indian Industry Recognizes Heads

  6. ISO 9001:2015 Certification

    Grew to 240 team members

    Udyog Aadhar

    Recognized by startup India & startup Uttarakhand

    Recognized by the Department of Promotion of Industry & Internal Trade

  7. iLeads becomes a Private Limited Company

    We move into a 25000 sq. ft. multi-story building.

  8. Company Grows to over 120 Employees.

Client Testimonials

Explore what our clients have to say about their experiences with us. Discover how our services have helped their businesses thrive & why they continue to choose us as their trusted partner.


(sq.ft.) Workspace Area







Revolutionize your customer interactions with our Business Process Management (BPM) services.


Head Office

Commercial Complex, Behind Kailash Tower, E.C Road, Dehradun, Uttarakhand

Branch 2 :

3rd Floor, HM Tower, New Road, Opp MKP College, Dehradun, Uttarakhand

Branch 3 :

1st Floor, Tata Oberai Motors, Opp - Doon Business Park, Transport Nagar, Dehradun, Uttarakhand



Building Plot 31A, Sector-18, Udhyog Vihar, Gurugram, Haryana – 122002

Plot No.- 698, Phase- 5, Woxa Tower, Udhyog Vihar, Gurugram, Haryana – 122002

Rohtak :

Sila Bypass, Sonipat Road, Meghna Complex, Second Floor, Office No. 7, Rohtak-124001, Haryana.

Panipat :

Sila Bypass, Sonipat Road, Meghna Complex, Second Floor, Office No.- 7, Panipat- 124001, Haryana.

Ambala :

iLeads OFFICE4313/1 Science Market, near BD School, above Aim Electronic and Scientific, Ambala- 133001, Haryana

Uttar Pradesh

Muradabad :

Mandi Samiti Road near Hanuman Temple, Delhi Road, Moradabad- 244001.

Noida :

2nd Floor, A-11, Sector 16, Noida, Uttar Pradesh - 201301


Bhilwara :

G-19, Shree Nath Tower, near Gangapur Choraya, Bhilwara- 311001, Rajasthan.


Maruthi Chambers, Ground Floor, Silk Board Junction, Bommanahalli, Bengaluru, Karnataka


Maruthi Chambers, Ground Floor, Silk Board Junction, Bommanahalli, Bengaluru, Karnataka