iLeads: India's leading BPO/KPO/Call Center Company

Business Process Management

iLeads stands out as a rapidly expanding provider of Business Process Management (BPM) Services within the country. As a homegrown entity, we exclusively cater to the domestic market, leveraging our specialisation in comprehending the unique needs of all clients. Distinguished by an innovative and distinctive approach, iLeads, as a startup, sets itself apart from others in the dynamic business process management landscape. Our methodology is unique, offering a fresh perspective in a market characterised by constant change. Contrary to being a conventional call centre, iLeads transcends traditional roles by delivering a comprehensive suite of business support services. Our commitment lies in enabling your business to thrive and operate seamlessly, freeing you from the complexities of AUXILIARY aspects.

We Deliver Process Excellence

Dedicated to excellence, we exceed expectations with personalized and innovative solutions for our clients' unique needs.

We Work 24/7

We operate around the clock to ensure that your business needs are met.
Anytime, anywhere.

Affordable Prices

Our competitively priced services maintain quality, accessible to businesses of all sizes and budgets.

What We Do

The iLeads team is ready and available whenever our customers require any support services.

We provides all our business partners with flexible and customized plans, as per their requirements, to fit their business needs.

See All Services

Inbound Customer Support

iLeads provide complete call support and customer care services through a highly trained inbound support team that consists of professional tele-callers, team leaders and managers.

Customer Verification

iLeads provides support services with verifying identities and filtering through documents to check if they are reliable or fraudulent in nature through KYC validation, and background checks, if needed.

Pre Sales

During this phase, iLeads provides comprehensive support to engage, identify, filter & schedule appointments with the most promising potential customers for specific services, supporting the core sales team

Seller Support

We support matchmaking of buyers and sellers through telecalling. We also assist with the buyer on boarding journey.

Our Company's Evolution

Discover the journey that has shaped us into the company we are today. Explore our proud history & evolution.

2024
Stay tuned for more!
2023
Added 10 new clients

Opened offices in Gurgaon & Bangalore

Acquired a 500-seater BPO in Gurgaon
2022
iLeads grows to 2000+ employees

We Begin a new E-governance department

iLeads add to new center

E-satisfaction survey.
2021
ISO 27001:2019 Certification

Expansion & growth, team size reaches 788 happy employees

The Second Office has been added
2020
Expanded operations & grew to a strong team of 375

Confederation of Indian Industry Recognizes Heads
2019
ISO 9001:2015 Certification

Grew to 240 team members

Udyog Aadhar

Recognized by startup India & startup Uttarakhand

Recognized by the Department of Promotion of Industry & Internal Trade
2018
iLeads becomes a Private Limited Company

We move into a 25000 sq. ft. multi-story building.
2017
Company Grows to over 120 Employees.

Client Testimonials

Explore what our clients have to say about their experiences with us. Discover how our services have helped their businesses thrive & why they continue to choose us as their trusted partner.

We've been partnering with iLeads Auxiliary Services Private Limited Call Centre Business for over a year now, and the experience has been fantastic. Their team is incredibly responsive, proactive, and skilled in handling customer support and Telesales. They've played a pivotal role in enhancing our customer service standards, and we look forward to continuing our successful collaboration.

Frank Alexander

Rhea Healthcare Pvt Ltd - Motherhood

iLeads Auxiliary Services Pvt Ltd, a distinguished collection call center in Dehradun, has been partnering with us for over three years now. iLeads has employed over 85 dedicated staff members to deliver top-notch services for us. With a PAN India presence and ISO 27001:2013 certification, their streamlined processes and robust escalation metrics ensures optimal performance. Employee stability is a key strength, making iLeads one of Dehradun's esteemed organizations.