Who Are We?
ILeads is one of the fastest-growing and leading BPO/KPO/ITES industry-based companies in the Dehradun region. Started in 2010, our company has grown successfully over the years to become one of the most experienced teams in Data and Call Processing works. We are proud to be recognized by both Start Up India as well as Start Up Uttarakhand and the winner of the 2020 Best Start Up by the Chamber of Commerce & Industry of India.
We possess the finest quality infrastructure with over 2200+ satisfied employees working for us, consisting of both, Highly Qualified Leadership as well as the best Skilled Agents. Our center allows for over 2500+ seats along with exclusive outsourcing support for all our customers.
We focus on cost efficiency and strive daily to create a Zero Error Environment for all our customers. ILeads strongly believes in never sacrificing quality for the sake of quantity.
We equally respect our customers, our management and our agents to create a positive and productive work environment. Equality and Respect are the foundational blocks of our company.
Honesty, Reliability, Trust and Accountability are the essential cornerstones of every organization and we make sure that our entire team follows these principles in every transaction they are a part of.
We enthusiastically take responsibility for our job performance and delivery, using target setting as a tool for aggressively meeting and achieving all set goals.
We have a strong Non-Disclosure Agreement that we get into with all our clients to maintain their privacy and focus on providing all the required value support with all our process expertise across a broad range.
We value Time, and respect time constraints set by each and every one of our numerous clients. ILeads believes in delivering time-efficient and conscious results.
We ensure continuous improvement by keeping ourselves open to suggestions, receptive to feedbacks and interested in advice from all of our business partners.
Ileads is an organization where everyone works as individuals, coming together as a single and strong unit to achieve all set objective without any compromise in quality.
ILeads will grow to be recognized as an organization that delivers high-quality services within set timelines at an affordable cost to each of our clients.
Our mission is to GROW. We allow our clients to focus their attention on their core business while we do the heavyweight lifting and deliver every vital support services necessary for their organizations to grow and expand.
Our Main Purpose
The central purpose of our organization is to permit our clients to center their attention on their business strategies and growth, while we at ILeads step up and take care of all the support services that are required for a business organization to expand at an affordable expense.