Inbound Customer Support
We provide complete call support and customer care services through a highly trained inbound support team that consists of professional tele-callers, team leaders and managers.
Seller Support
We support matchmaking of buyers and sellers through tele calling. We also assist with buyer on boarding journey.
Outbound Collections
ILeads specializes in ‘outbound portfolio wise collection’ services which include EMI collections and debt collections with a well-trained team that makes sure the calls are professional in nature, always keeping in mind to improve customer relations as a part of the job.
Query Handling
As a part of our Inbound Services our well-trained team also provides all and any ‘Inquiry Handling’ which forms an integral and essential fragment of customer support.
Accounting & Financial Services
ILeads provides complete accounting and finance services such as billing, invoicing as well as outsources payroll services at cost effective plans and we assure complete confidentiality to our clients.
End To End Sales
Providing start to end functional solutions from engagement to sale of the product.
Pre Sales
ILeads helps with all assistance in the pre-sale period to help to engage, identify, filter, and set up appointments of the most prospective customers for the specific product or service, for the core sales team.
Outbound Surveys
We provide help with surveying your customers and collecting information for the betterment of your business’s product or service.
Appointment Generation
In order to provide complete sales solutions for our customer’s business we also provide appointment generation services.
Outbound Lead Generation
Generating prospective leads for sales teams, in order to help increase the sales revenue of the establishments and businesses.
Email & Chat
Support services for customer Query, Request and Complaint handling.
GST & CIN Verification
Helping you in validating your business to ensure credibility amongst your prospective customers and increase your trust factor with them.
Security Surveillance
We help in video monitoring through remote desktop services to ensure on site safety and security and act as whistleblowers when we notice a breach in security.
Video Labelling
Screening through video footage and labelling or tagging them as per the client’s requirement and recommendation.
Data Science Projects
Data entry, data processing, content writing, data seeding, data harvesting and keyword stuffing for all your business needs.
Optical Character Recognition
Image to text conversion through software interface.
Import /Export Code Verification
Adding value to the trust factor by verifying the Import Export Codes for businesses that require this service.
Customer Verification
ILeads provides support services with verifying identities and filtering through documents to check if they are reliable or fraudulent in nature through KYC validation, and background checks, if needed.
Mortgage Sales
Call assistance regarding information about mortgage loans as well as all sorts of loan programs available.
Cable & Solar Sales
Our sales team at ILeads helps consumers with detailed information regarding cable and solar equipment, marketing and promoting them, and also advising them about the advantages and savings of purchasing solar powered products.
Online Data Entry
We offer online data compilation services for better ease of access and organized storage in a digital format. This is one of the various services ILeads offers to make your business process straightforward and easy.
Data Mining
ILeads provides comprehensive ‘extraction of data’ services and helps transforming your raw data into actual usable information through social and digital platforms.
Ready To Start Your Process With Us Today
+91861348833