Our Hiring Process
Based on the process, we perform a general screening that includes an interview round as per the job description matrix.
Ability tests such as General Aptitude Tests, Standardized English Tests (if required), Communications Skill Test, and Typing Speed Test (if required).
Voice/Non Voice Round
MTI check (if required) and Communication Skills Check through one on one Interview and answering questions from our specially curated interview checklist.
Final assessment by the operations team.
At ILeads we have a dedicated training department that helps in the preparation & progression of each of our newly hired employees and also helps in recognizing and retraining those who require refresher sessions.